Railways: Tickets

(asked on 24th July 2025) - View Source

Question to the Department for Transport:

To ask His Majesty's Government when they plan to publish a clear transition plan for the transfer of retail responsibilities from train operating company retail websites to Great British Railways; and whether they will also publish a timetable for formal market consultation and tendering for the Great British Railways online rail ticket retailing.


Answered by
Lord Hendy of Richmond Hill Portrait
Lord Hendy of Richmond Hill
Minister of State (Department for Transport)
This question was answered on 6th August 2025

Once Great British Railways (GBR) is established, it will retail online by consolidating individual train operators’ ticket websites. This will take place alongside a thriving private sector retail market, which will continue to play a key role in driving innovation and investment and encouraging more people to choose rail.

The Railways Bill consultation took place in the Spring. As part of this process, the Government consulted closely with the industry, the private sector, and wider stakeholders, including in relation to the future of the rail retail market. A formal update will be provided in due course.

Reticulating Splines