Broadband: Low Incomes

(asked on 24th July 2025) - View Source

Question to the Department for Science, Innovation & Technology:

To ask His Majesty's Government whether they plan to make more affordable connectivity for people on very low incomes one of their priorities.


Answered by
Baroness Jones of Whitchurch Portrait
Baroness Jones of Whitchurch
Baroness in Waiting (HM Household) (Whip)
This question was answered on 1st August 2025

The Government aims to make online access affordable for everyone. The Digital Inclusion Action Plan, published in February 2025, targets the removal of affordability barriers by 2030, ensuring all citizens have affordable, reliable internet and suitable devices.

A range of social tariffs are available, including for those on very low incomes, provided for by the telecoms industry. We continue to urge the industry to raise awareness of these low cost deals for those on means tested benefits, and encourage them to maintain provision.

This is part of wider efforts to address digital exclusion, especially for low-income households, older people, disabled individuals, and the unemployed.

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