Question to the Department for Transport:

To ask Her Majesty's Government, following the report by the Civil Aviation Authority, Airport accessibility report 2016/17, published in 2017, what action they have taken to encourage airports and airlines to reduce waiting times and improve the quality of the assistance provided to disabled passengers at Heathrow and other UK airports.

The Department for Transport is looking at measures to improve accessibility at airports and on aircraft through our Aviation Strategy which is due to be published in 2019. This will build on the Civil Aviation Authority, Airport accessibility reports, through which the CAA have stepped up their compliance activity and efforts to improve the quality of assistance available for disabled passengers. The CAA is working closely with London Heathrow and other UK airports to support them in their work on implementing improvement plans so that all airports are fully accessible for disabled passengers.

In addition, the Department for Transport also launched its Inclusive Transport Strategy today (25 July 2018), which will look to improve accessibility at UK airports in conjunction with the Aviation Strategy.