Tickets: Fraud

(asked on 15th July 2025) - View Source

Question to the Home Office:

To ask His Majesty's Government whether they plan to take action against the creation of fake profiles or websites that closely resemble legitimate ticket vendors or event pages; and if so, what measures they plan to implement, and when.


Answered by
Lord Hanson of Flint Portrait
Lord Hanson of Flint
Minister of State (Home Office)
This question was answered on 29th July 2025

We are committed to tackling all types of fraud, including online ticket fraud, and holding those who profit from it to account.

As of 17 March 2025, as part of its enforcement of the Online Safety Act, Ofcom’s illegal harm duties are now in force. Ofcom will now start assessing platforms’ compliance with their new obligations under the Act and will launch enforcement action where they uncover concerns. This includes making sure that in-scope companies take proactive measures to stop fraudulent content appearing on their platforms, and remove fraudulent material quickly when they become aware of it. This includes criminals offering fake or fraudulent tickets via these platforms and services.

Furthermore, the Government’s Stop! Think Fraud campaign is improving public messaging and making it easier for the public to recognise fraud and take steps to protect themselves, their family and friends.

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