Question to the Department for Work and Pensions:

To ask Her Majesty's Government whether state pensions can be collected at post offices.

The majority of pensioners have their State Pension paid into a bank account. As most bank accounts can be accessed at the Post Office, claimants can collect their payments that way. Since January, 99% of banks’ personal customers are able to withdraw cash, deposit cash and cheques, and make balance enquiries at a Post Office counter via its network of 11,600 branches. The Department also has arrangements in place to ensure that the majority of those who cannot access a bank account, can collect their State Pension at the Post Office using a Post Office card account.