Housing: Energy

(asked on 20th October 2020) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask Her Majesty's Government which organisations, groups or contractors were involved in the (1) development, (2) construction, and (3) contents, of the Simple Energy Advice website.


Answered by
Lord Callanan Portrait
Lord Callanan
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 2nd November 2020

The Simple Energy Advice Service (SEA) was launched in 2018, in response to the Government-commissioned Each Home Counts Review, as a new digital and phoneline service to provide homeowners with impartial and tailored advice on how to cut their energy bills and make their homes greener. It also provides information on any available local and national financial support.

Softwire were, and remain, contracted to develop, and construct the website with content provided by BEIS Policy teams.

In order to feature on the website, businesses and tradespeople must be registered with TrustMark and appropriately certified to install energy efficiency and low carbon heat measures. TrustMark is the government-endorsed quality scheme covering work a consumer chooses to have carried out on their home.

The content of the site is regularly reviewed and updated by BEIS policy teams and we also gather feedback from external stakeholders. In addition, local authorities and NGO’s can also submit information on area specific projects to support consumers in their local area.

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