Trains: Air Conditioning

(asked on 7th July 2025) - View Source

Question to the Department for Transport:

To ask His Majesty's Government, further to the Written Answer by Lord Hendy of Richmond Hill on 29 July 2024 (HL238), what assessment they have made of whether East Midlands Railway is still running trains with faulty air conditioning, resulting in staff and passengers travelling in high temperatures.


Answered by
Lord Hendy of Richmond Hill Portrait
Lord Hendy of Richmond Hill
Minister of State (Department for Transport)
This question was answered on 21st July 2025

The Department is aware of occasions where the air conditioning has failed within one of the carriages on an East Midlands Railway (EMR) train whilst in service. When this occurs the train conductor helps passengers find alternative seats in a cooler carriage and offers water to those who decide to remain in the affected carriage. Excessive temperature is one factor that is measured through the Service Quality Regime to ensure timely rectification of a fault by train operators.

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