Question to the HM Treasury:

To ask Her Majesty's Government, further to their announcement on 7 October that they intend to legislate to change the language and presentation of information in debt letters, what changes they plan to make to letters and notices from HMRC to taxpayers deemed to be in default on tax payments.

The changes referred to in the legislation apply to lenders in the credit industry, rather than Government departments. HMRC’s letters are always being reviewed and improved to follow best practice in debt collection. At the start of the pandemic, HMRC reviewed and amended the majority of their debt collection letters so they were tailored to taxpayers’ changing circumstances and to promote the support available to them.