Question to the HM Treasury:

To ask Her Majesty’s Government, following the recent closure of the Euston and Lambeth office of HM Revenue and Customs, how many centres remain in (1) London, and (2) the United Kingdom as a whole, where a member of the public can obtain a face-to-face meeting with a revenue official.

HMRC currently have no walk in centres in any part of the United Kingdom.

Following public consultation, from June 2014, HMRC introduced a new service for customers who need extra help to get their taxes and entitlements right. This replaced the network of walk-in Enquiry Centres. The service can be accessed in a number of different ways and detailed information can be found on Gov.UK.

Where a face-to-face meeting is most appropriate, a new team of mobile advisers will arrange to meet our customers at one of the 336 convenient locations in the community throughout the country, or at their home if a mobility difficulty exists.