Question to the Department for Transport:

To ask His Majesty's Government, following the publication of the Office of Rail and Road’s independent review of train operators’ revenue protection practices, what plans they have to ensure best practice in revenue protection as part of the transition to Great British Railways.

Through the creation of Great British Railways, we are bringing operators together, which will naturally put an end to some of the siloed behaviours that have contributed to opaque and inconsistent revenue protection practices. This transition will ensure a more unified approach across the sector, ensuring passengers are treated fairly and in accordance with the correct procedures.

In addition, the industry has already begun work with revenue protection leads across the rail sector, providing a platform to share best practices regularly. We will respond to the next steps for the report by summer 2025.