Trader Support Service
(asked on 17th March 2022) - View Source
Question to the HM Treasury:
To ask Her Majesty's Government what assessment they have made of the impact of the operation of the Trader Support Service.
This question was answered on 31st March 2022
HMRC and the Trader Support Service continually assess customer satisfaction and the operation of the service to improve user experience and ensure value for money. From those assessments we know that the service is valued by businesses, that it helps traders manage the customs requirements under the NI Protocol and that the current customer satisfaction score is over 75%.