Railways: Disability

(asked on 1st April 2025) - View Source

Question to the Department for Transport:

To ask His Majesty's Government whether they intend to ensure that additional railway station staff are employed to help people with disabilities negotiate barriers to travelling on public transport following their proposed cuts to personal independence payments.


Answered by
Lord Hendy of Richmond Hill Portrait
Lord Hendy of Richmond Hill
Minister of State (Department for Transport)
This question was answered on 10th April 2025

Providing assistance for passengers who require it is crucial. Under license conditions and as part of their Accessible Travel Policy (ATP), operators must participate in the Passenger Assist scheme. This scheme is designed to help disabled passengers and those with additional needs to use the rail network with confidence and in safety. More broadly, rail operators are responsible for ensuring staff are available to deliver this assistance.

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