Water Charges

(asked on 1st April 2025) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask His Majesty's Government what assessment they have made of the impact of increasing water bills on consumers, and what action they will take to limit that impact.


Answered by
Baroness Hayman of Ullock Portrait
Baroness Hayman of Ullock
Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
This question was answered on 10th April 2025

For too long, investment has not kept pace with the challenges of an ageing infrastructure system, a rapidly growing population and climate change. Bills will therefore now need to rise to invest in our crumbling infrastructure and deliver cleaner waterways.

Ofwat published their final determinations for Price Review 2024 in December, which sets company expenditure and customer bills for 2025-2030. These bill rises equate to around £3 additional per month on average before inflation.

The Government expects water companies to put robust support measures in place to ensure that vulnerable customers across the country are supported and is working with industry to keep current support schemes under review to ensure that customers are sufficiently supported.

Furthermore, we expect companies to hold themselves accountable for their commitment to end Water Poverty by 2030 and will work with the sector to ensure that appropriate measures are taken to this end.

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