Question to the Department for Digital, Culture, Media & Sport:

To ask His Majesty's Government what progress they have made on the proposal to deliver a gambling ombudsman, as set out in the White Paper High stakes: gambling reform for the digital age, published 27 April 2023.

We continue to explore options for improving Alternative Dispute Resolution (ADR), including the establishment of a gambling ombudsman. We are working closely with all stakeholders in the sector to deliver on this, including the BGC, the Gambling Commission, existing ADR providers and the Ombudsman Association. Further steps will be outlined in due course.