Question to the Department for Work and Pensions:

To ask His Majesty's Government what assessment they have made of the efficacy of removing benefits from, and applying sanctions to, claimants with mental health conditions after 18 months in the context of their ‘Back To Work’ plan launched on 16 November.

Claimants must meet certain requirements to receive their UC payment. These will be based on individual and household information and will take account of health, caring responsibilities, ongoing work or volunteering and any earnings. All requirements are set in discussion with the claimant and tailored to their capability and circumstances, making them realistic and achievable.

Claimants are given every opportunity to explain why they failed to meet their agreed conditionality requirement before a decision is made. We recognise the importance of understanding how a mental health condition impacts someone’s ability to search for or prepare for work. Claimants with serious mental health conditions are typically placed in the No Work-Related Requirements regime and are exempt from any form of conditionality and sanctions.

As announced in the Back to Work plan, individuals, following their completion of Restart, will have a Claimant Commitment review meeting with their work coach where new requirements will be set according to the claimants’ circumstances. Claimants will be expected to accept this revised Claimant Commitment in order to continue to receive their benefits. Should a claimant fail to accept their commitment within the 7-day period their claim will be closed as per the current process.

Where a claimant in a conditionality regime fails to comply with a mandatory work-related requirement, they have the opportunity to provide good reason before a sanction decision is made. Additionally, a pre-referral quality check is in place to check for any known vulnerabilities before a claimant is referred for a sanction decision and following a referral, cases are reviewed to ensure that the mandatory requirement set was fair, and to check whether a conditionality easement should have been applied.

If a sanction is applied and the claimant disagrees with the decision, they can ask for this to be looked at again by way of a Mandatory Reconsideration. If they further disagree with the outcome of the Mandatory Reconsideration, they can raise an appeal for the sanction decision to be looked at by an independent tribunal.