Written Question on Leasehold Advisory Service

Written Questions are submitted by MPs or Lords to receive information from a Department.


See more on: "Leasehold Advisory Service"
Date Title Questioner
5 Jan 2018, 1:07 p.m. Leasehold Advisory Service Lord Kennedy of Southwark

Question

To ask Her Majesty's Government how many people the leasehold advisory service has advised in the last two years.

Answer (Lord Bourne of Aberystwyth)

The number of people served by LEASE in 2016-17 and 2015-16 is as follows:

2016-17

2015-16

Total

Total website Visits

1,429,446

1,166,695

2,596,141

Advice enquiry contacts by traditional channels, i.e. telephone, writing and in person*

16,819

20,844

37,663

Total enquiries

23,679

30,588

54,267

*This is actual customers. Total enquiries reflect total contacts i.e. a customer may come to us through more than one channel.


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