Windrush Lessons Learned Review

(asked on 19th May 2021) - View Source

Question to the Home Office:

To ask Her Majesty's Government whether, as part of their Comprehensive Improvement Plan in response to the Windrush Lessons Learned Review, they have a stated aim to increase case escalation where there are ethical considerations.


Answered by
Baroness Williams of Trafford Portrait
Baroness Williams of Trafford
Captain of the Honourable Corps of Gentlemen-at-Arms (HM Household) (Chief Whip, House of Lords)
This question was answered on 3rd June 2021

The ethical decision making model, developed in response to Recommendation 17 of the Windrush Lessons Learned Review, is designed to support staff to flag possible unintended consequences to ensure that services and policies are delivered in the way that Ministers intended.

The focus is on ensuring that operational staff are making the right decision first time. The model takes decision-makers through a four step process from evidence through to impact, and prompts staff to consider whether their decisions are in line with the ethical standards within the Home Office Values(Respectful, Compassionate, Collaborative and Courageous) and Civil Service Code (Integrity, Honesty, Objectivity and Impartiality). If a member of staff identifies an ethical issue, that signals a possible unintended consequence of policy, they may resolve it themselves, discuss it with a colleague, or escalate the concern as appropriate. The model will not replace the immigration rules.

As part of the Comprehensive Improvement Plan, we state that we expect to see an increase in the number of cases escalated for ethical consideration. This increase will take place as the ethical decision-making model, that is currently being tested in different immigration business areas, is rolled out fully and prompts that consideration. Over the longer term, we would expect to see a decrease in the number of cases that are overturned at tribunal as the ethical decision-making model will assist decision-makers to get the decision right first time.

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