Service Complaints Ombudsman

(asked on 16th December 2024) - View Source

Question to the Ministry of Defence:

To ask His Majesty's Government what the projected budget is for the office of the Service Complaints Ombudsman for the Armed Forces for 2025–26.


Answered by
Lord Coaker Portrait
Lord Coaker
Minister of State (Ministry of Defence)
This question was answered on 19th December 2024

The funding for the office of the Service Complaints Ombudsman for the Armed Forces (SCOAF) is provided wholly through the Ministry of Defence’s Head Office and Corporate Services Top Level Budget (TLB) and agreed annually. The Ombudsman has discretion over how those funds are used and publishes details of expenditure in their annual report to Parliament.


Since the creation of the role of the SCOAF in 2016, each of their annual reports to Parliament have included, as an appendix, a financial statement detailing expenditure incurred for that year. This information can be accessed on the Service Complaints Ombudsman’s website: https://www.scoaf.org.uk/application-forms-factsheets-and-pamphlets/scoaf-annual-reports

Whilst the projected budget for Financial Year 2025-26 has not yet been confirmed, we would expect this to be broadly the same as the previous year. Further information on their budget and allocation can be found in the SCOAF Business Plan on the SCOAF’s website: https://www.scoaf.org.uk/sites/default/files/2024-05/scoaf_business_plan_2024_25.pdf

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