Prisons: Telephone Services

(asked on 16th December 2024) - View Source

Question to the Ministry of Justice:

To ask His Majesty's Government what plans they have to restore the Campaign Against Living Miserably telephone helpline piloted at HMP Birmingham and to roll out this service to every prison in England.


Answered by
Lord Timpson Portrait
Lord Timpson
Minister of State (Ministry of Justice)
This question was answered on 23rd December 2024

Work on the introduction of the helpline at HMP Birmingham was interrupted owing to the circumstances of the COVID-19 pandemic and an interim measure was put in place. This enables prisoners to make calls to the general helpline provided by CALM, using the prison PIN service. Possible extension of the service to other prisons remains under consideration.

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