Question to the Department of Health and Social Care:
To ask His Majesty's Government what complaint mechanisms exist for patients who consider themselves harmed by treatment received at an adult Gender Dysphoria Clinic to raise concerns; and whether any such complaints have been received in the last three years.
The information requested in HL3448, HL3450, and HL3451 is not centrally held by the Department.
With regard to HL3449, patients can complain directly to the provider that treated them or to NHS England, as the commissioner of adult gender services. They can also raise concerns with the Care Quality Commission or Healthwatch. If they remain unhappy after completing the National Health Service complaints process, they can ask the Parliamentary and Health Service Ombudsman to investigate. Information regarding the number of complaints received is not held centrally.