Question to the Department of Health and Social Care:
To ask Her Majesty's Government what steps they have taken to ensure that (1) PCR, and (2) other COVID-19 test providers listed on the gov.uk website, provide accurate information regarding prices for those tests; and to whom should consumers direct any complaints about inaccurate price descriptions.
The UK Health Security Agency (UKHSA) has a robust process to ensure that prices and information listed on GOV.UK are accurate. All price changes must be submitted to UKHSA which are reviewed for accuracy and providers’ listed pricing must be consistent with the final price that a customer pays. Any provider found to have inaccurate pricing on two separate occasions will be removed from GOV.UK.