Horizon IT System

(asked on 21st February 2024) - View Source

Question to the Department for Business and Trade:

To ask His Majesty's Government what estimate they have made of the total value of shortfalls claimed back by the Post Office from staff affected by issues with the Horizon software system.


Answered by
Lord Offord of Garvel Portrait
Lord Offord of Garvel
Shadow Minister (Energy Security and Net Zero)
This question was answered on 6th March 2024

We do not have an estimate. Postmasters who paid shortfalls which were recorded in Horizon to the Post Office are paid those amounts back in their compensation claims, as well as any other financial and personal damage which they have suffered as a consequence of the IT system. We have already made payments totalling £160m across all three compensation schemes.

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