Question to the HM Treasury:

To ask His Majesty's Government what progress they have made on the delivery of the banking hubs and delivery hubs recommended by Link for locations which have been identified as lacking in services, such as Marple in Greater Manchester; and what steps are they planning to ensure that delivery is accelerated.

Banking Hubs are a voluntary industry initiative, which enable customers of participating banks to access cash and banking services in shared facilities. To date, LINK has recommended over 100 Banking Hubs across the UK. Over 30 Banking Hubs have opened, with a further 70 expected to open by the end of the year. LINK has also recommended cash deposit services in another 90 communities, including Marple in Greater Manchester. While industry is responsible for delivering these services, the government is closely monitoring the rollout and hopes to see facilities open as soon as possible.

Separately, the government has legislated to protect access to cash specifically. The Financial Services and Markets Act 2023 provides the Financial Conduct Authority (FCA) with responsibility and powers to seek to ensure reasonable provision of cash withdrawal and deposit facilities. Following the conclusion of its consultation on 8 February, the FCA expects to finalise its rules in Q3 2024.