Nuisance Calls

(asked on 10th October 2016) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask Her Majesty’s Government what action they are planning to take to prevent cold calling for pension scams.


Answered by
Lord Ashton of Hyde Portrait
Lord Ashton of Hyde
This question was answered on 20th October 2016

My Department is in conversations with Her Majesty’s Treasury and the Department for Work and Pensions on how best we tackle nuisance calls and the scams associated with them, which is a priority for the Government.

We are exploring several measures that will help strengthen the Information Commissioner’s enforcement powers against those organisations that continue to breach the direct marketing rules. Specific measures under consideration are; extending the Information Commissioner’s powers of compulsory audit to more of the organisations that generate nuisance calls and exploring the options for enabling the Information Commissioner to hold company directors to account for breaches of the direct marketing rules.

The Government will continue to work closely with the City of London Police (CoLP), the national lead force for fraud, to help local forces and partners deliver protective advice to the public on fraud, including phone scams. CoLP operates Action Fraud, the national reporting centre for fraud and cyber crime, and the National Fraud Intelligence Bureau, to ensure that the public has the information they need to protect themselves from telephone fraud. Action Fraud, for example, places an alert on its website when a serious threat or new type of fraud is identified - which members of the public can sign up to receive by email.

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