Question to the Department for Work and Pensions:

To ask Her Majesty's Government what steps they are taking to ensure that people with learning disabilities have (1) training on, and (2) access to, IT, so that they are not isolated from information and services.

Government’s Plan for Jobs provides new funding to ensure more people, including those with learning disabilities get tailored Jobcentre Plus support to help them find work and to build the skills they need to get into work. This includes £895 million to recruit an additional 13,500 Work Coaches which the Department is on track to achieve by Quarter 1 2021/22, and £2.9 billion invested in the Restart Programme, which is due to go live from summer 2021. The Restart Programme will support individuals who have been unemployed for over 12 months and through regular, personalised support providers will work with participants to identify the best way to support them into sustained employment.

From April 2021, the Disability Employment Advisors (DEA) Direct Support will be strengthened to include an element of Direct Support to customers with health condition or disability who require additional support over and above the ESA and Universal Credit core offer. DEA Direct Support will deliver work focussed bespoke support to move individuals with a disability or health condition towards a work outcome.

In addition, the Intensive Personalised Employment Support Programme provides highly personalised packages of employment support for disabled people who want to work but have complex needs or barriers and require specialist support to achieve sustained employment. People will get coaching, work experience, and a dedicated key worker who will work with them to overcome complex barriers, including lack of IT skills, which may be preventing them from entering work.

The Help to Claim service provides all UC customers with tailored, practical support at every step of their claim until they receive their first payment. It includes help with setting up an email address or a UC account, verifying identity, accessing a DWP home visit or preparing for their first payment. At a local level, there are a range of digital inclusion courses available, which a work coach can help a learning disabled jobseeker access.