Question to the Department for Digital, Culture, Media & Sport:

To ask Her Majesty's Government what plans they have to address fraudulent reviews on travel and tourism websites such as TripAdvisor.

The Minister for the Arts, Heritage and Tourism met with TripAdvisor in July 2018. DCMS Tourism officials have also held a number of meetings with TripAdvisor to discuss a range of issues.

Companies that post fake reviews are breaking consumer law. In the past the Competition and Markets Authority (CMA) has taken enforcement action against a UK marketing company that wrote fake online reviews for small businesses. It has also taken enforcement action against a number of review sites to improve their systems and practices. The CMA continues to monitor the sector closely and will consider further enforcement work if necessary.