Prisons: Telephones

(asked on 10th January 2024) - View Source

Question to the Ministry of Justice:

To ask His Majesty's Government what is the cost per minute to make a call from (1) a prison wing payphone, and (2) an in-cell phone, to (a) a landline, and (b) a mobile phone, at (i) weekends, and (ii) weekdays.


Answered by
Lord Bellamy Portrait
Lord Bellamy
Parliamentary Under-Secretary (Ministry of Justice)
This question was answered on 24th January 2024

The cost per minute for prison wing payphone and in-cell phones are:

Calls to UK fixed lines:

3.10 pence during the week midnight Sunday to midday Friday
2.75 pence during the weekend midday Friday to midnight Sunday

Calls to UK mobiles:

6.88 pence during the week midnight Sunday to midday Friday
4.50 pence during the weekend midday Friday to midnight Sunday

Prisons are able to limit when calls can be made and the duration of time an individual can use a PIN phone for on a given day. These limitations will reflect the local capacity to handle multiple calls concurrently and their requirement to resource the monitoring of specific calls.

Prisoners pay for their own calls using prison earnings or money sent into them from family and friends. Calls to organisations such as the Samaritans are free to prisoners with HMPPS paying for these directly.

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