Universal Credit: Learning Disability

(asked on 19th December 2018) - View Source

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what engagement the Department for Work and Pensions has had with organisations representing people with learning disabilities about the Universal Credit managed migration process to ensure that communications are accessible for people with learning disabilities.


Answered by
Baroness Buscombe Portrait
Baroness Buscombe
This question was answered on 7th January 2019

We are unable to forecast who might need to go through the managed migration processes, as it will apply to those who have not had by that point a change in their circumstances. There will inevitably be a number of claimants currently receiving ESA who will be managed migrated, but we do not have data on the nature of their disability.

We are committed to fully support all of our claimants through our managed migration processes, which we are working with a diverse stakeholders to co-design to ensure that they work for the most vulnerable. In each phase of the design process, we will be working with a broad range of participants representing all of our claimants, including those with learning disabilities. We will ensure through this work that our design is user-centred, and that we use a wide range of insights to collaboratively develop our approach.

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