Broadband and Mobile Phones: Fees and Charges

(asked on 3rd November 2025) - View Source

Question to the Department for Science, Innovation & Technology:

To ask His Majesty's Government what assessment they have made of the need for greater pricing transparency in the mobile and broadband sector where some deals are accessible only through negotiation at the end of fixed contracts.


Answered by
 Portrait
Baroness Lloyd of Effra
Baroness in Waiting (HM Household) (Whip)
This question was answered on 17th November 2025

I refer the Rt Honourable Lady to the answer given on 27 October 2025 to Question UIN HL10944.

People need to feel empowered when interacting with the telecoms market so they can be confident that they are getting a fair and transparent deal. DSIT’s Secretary of State wrote to Ofcom’s CEO on 31st October to ask for its assessment of telecoms consumer protections and what further action should be taken.

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