Question to the HM Treasury:

To ask His Majesty's Government what measures they are taking to encourage holders of paper Premium Bond certificates to check whether they have won a prize.

NS&I provides information on its website and through its call centre to help Premium Bonds holders trace unclaimed prizes and their original investment. NS&I also publishes details on unclaimed prizes every month alongside Premium Bonds winners’ details and engages with the media to encourage customers to use its prize checker and tracing services.

Premium Bonds holders with original paper Bonds such as those purchased over the counter at the Post Office, can register them online or by calling NS&I’s helpline. Holders who do not have internet access or cannot print off a form can request a form by phone or in writing.

Finally, Premium Bonds holders who have lost historic certificates, or who do not have their Bond or NS&I number, can use NS&I’s dedicated tracing service by post or online. Holders can also use MyLostAccount which can be used to trace old accounts with other providers, as well as NS&I

Premium Bonds are never lost and NS&I pays out unclaimed prizes no matter how long ago the Bonds were purchased.