Question to the Department for Business and Trade:

To ask His Majesty's Government what discussions they have had with the directors of Royal Mail to restore the target to deliver 93 per cent of first-class mail within one working day of collection.

It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards and decide how to use its powers to investigate and take enforcement action should Royal Mail fail to achieve its obligations without good justification.

Ofcom is currently undertaking an investigation into Royal Mail’s failure to meet its quality of service performance targets, including the delivery of 93% of First Class mail within one working day of collection, for 2022-23.