Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what estimate his Department has made of the number of calls (a) made to, (b) answered by and (c) that were answered within 60 seconds by the 119 covid-19 NHS test and trace service in September 2020.

In September 2020, 1,686,294 calls were made to the 119 Test and Trace Contact Centre. Out of these, 939,020 calls were answered with 46% of calls answered within 60 seconds.