Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, what information her Department holds on the proportion of concert ticketing companies that allow disabled customers who are using accessible seating to have one accompanying person with them.

The Department does not hold information on the proportion of concert ticketing companies that allow disabled customers who are using accessible seating to have one accompanying person with them.

However this Government is committed to ensuring that everyone, regardless of ability or location, can access the creative industries and cultural opportunities. We are continuing to support Arts Council England’s (ACE’s) Supporting Grassroots Music Fund (SGMF), which as well as aiming to bolster the grassroots music ecosystem, aims to promote inclusivity within the sector. For example, through support from the SGMF, a music venue in Bristol has become the first grassroots music venue in the country to secure an Attitude is Everything Gold Award, a widely-coveted Industry award, given only to those that show a significant and ongoing commitment to improving accessibility.

The Government also supports the Arts Councils of each UK nation and Ireland working together with partners, such as the British Film Institute, in launching All In, a free, UK wide arts access scheme. This scheme will help remove barriers for disabled, deaf and neurodivergent people in music venues, festivals, theatres, museums, galleries, libraries and more. This initiative introduces the UK and Ireland’s first set of industry standards to improve access to arts and culture as well as launch new digital tools to support accessible ticket booking.

The Office for Equality and Opportunity has also appointed David Stanley as Disability and Access Ambassador for arts and culture - to drive improvements in the accessibility and quality of services and facilities in the sector for disabled people, helping to ensure businesses are doing all they can to support disabled customers.