Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 23 September 2020 to Question 89687 on Coronavirus: Screening, what the performance standards are that Serco are expected to meet under the terms of its contract relating to its involvement in the provision of covid-19 testing.

Performance and quality assurance standards and processes are included in the Government contracts with Serco. These are commercially sensitive. The contracts have break clauses in them, meaning if the company does not meet required service levels, the contract may be cancelled and money reclaimed.