Personal Independence Payment

(asked on 16th October 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what progress her Department has made on reviewing the fairness of PIP assessments.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 25th October 2024

The Department is not currently undertaking a review of the fairness of Personal Independence Payment (PIP) assessments.

PIP is designed to treat all claimants fairly, focusing on the needs arising from a long-term health condition or disability, rather than the condition itself. Individuals can be impacted by their health conditions in different ways, so the PIP assessment considers the needs of each individual claimant against the assessment criteria set out in legislation, regardless of whether those needs relate to a physical or non-physical impairment.

DWP has set standards for the quality of assessments and closely monitors all aspects of the process including the performance of the assessment suppliers. Our audit process considers the initial review, evidence collection, further evidence provided, and the advice within the assessment report completed by a health professional (HP). The check is completed against a set of guidelines to ensure a consistent approach is taken. This ensures that assessment reports are fit for purpose, clinically justified and sound, and provide sufficient information for the department to make an informed decision on entitlement to benefit.

All assessment suppliers work with the department on plans to continuously improve assessment quality through a range of measures including audit procedures, clinical observations, tailored training and development plans, providing feedback and in the support available to HPs.

All claimants have the right to request a Mandatory Reconsideration (MR) if they disagree with their PIP decision. If they disagree with the outcome of their MR, they are able to appeal to an independent tribunal.

We are exploring potential changes to modernise the PIP service to improve claimants’ experience and trust in our services and decisions. We will set out the detail of any changes in due course.

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