Railways: Standards

(asked on 2nd December 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, in respect of train operating companies for which the Department is the operator, how many services were (a) cancelled and (b) delayed by (i) 30 minutes or more and (ii) 60 minutes or more in each month since July 2024 up to and including the most recent month for which figures are available.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 18th December 2025

The Office of Rail and Road (ORR) publish statistics on punctuality and reliability of trains operating on the mainline network on a periodic basis on their data portal: https://dataportal.orr.gov.uk/.

Cancellations

Information on train cancellations in Great Britain by operator is available in Table 3128: Pre-cancellations and adjusted cancellations score by operator, Great Britain (periodic data): https://dataportal.orr.gov.uk/statistics/performance/p-coded-cancellations/

The table shows

  • Number of trains planned – confirmed between the operator and Network Rail at 22:00 on the previous evening.
  • Number of part-cancelled trains – trains that ran at least half, but not all, of its planned journeys length or if it completed its whole journey length but failed to stop at one or more of its planned stations.
  • Number of fully cancelled trains – trains that failed to run at least half of their planned journey length (including those that did not run at all).

Delays

Information on train punctuality in Great Britain by operator is available in Table 3138: Train punctuality at recorded station stops by operator (periodic): https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/table-3138-train-punctuality-at-recorded-station-stops-by-operator-periodic/

A recorded station stop refers to any location that has both a scheduled date and time in the Great Britain timetable and an actual recorded arrival date and time.

The table shows:

  • The proportion of trains arriving at recorded station stops within 59 seconds of their scheduled arrival time.
  • Trains arriving within 3, 5, 10, 15, 20, and 30 minutes of schedule.
  • The proportion of services arriving more than 15, 20, and 30 minutes late.

Reticulating Splines