Work Capability Assessment
(asked on 24th November 2022) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to the Answer of 5 January 2022 to Question 93755 on Work Capability Assessment, how many and what proportion of work capability assessments were (a) carried out by telephone, (b) paper-based, (c) video-based and (d) face-to-face in each of the last 12 months.
The number and proportion of Work Capability Assessments (WCA) that have been carried out by (a) telephone, (b) paper-based, (c) video-based and (d) face-to-face in each of the last 12 months, can be found in the tables below.
Number of WCA per channel | (a) Telephone | (b) Paper-based | (c) Video | (d) Face-to-Face |
Nov-21 | 33,390 | 7,690 | 3,450 | 5,810 |
Dec-21 | 29,830 | 6,090 | 2,860 | 5,320 |
Jan-22 | 43,070 | 6,560 | 4,000 | 220 |
Feb-22 | 37,890 | 7,540 | 4,170 | 3,590 |
Mar-22 | 37,540 | 7,510 | 4,670 | 8,070 |
Apr-22 | 30,610 | 6,630 | 3,560 | 7,170 |
May-22 | 35,190 | 7,150 | 3,810 | 8,960 |
Jun-22 | 31,350 | 6,130 | 3,540 | 7,380 |
Jul-22 | 31,420 | 6,430 | 3,240 | 7,380 |
Aug-22 | 32,630 | 6,680 | 3,840 | 8,160 |
Sep-22 | 31,890 | 6,480 | 3,760 | 7,420 |
Oct-22 | 35,240 | 6,310 | 3,500 | 7,910 |
With channel proportion as:
Proportion of WCA per channel | (a) Telephone | (b) Paper-based | (c) Video | (d) Face-to-Face |
Nov-21 | 66% | 15% | 7% | 12% |
Dec-21 | 68% | 14% | 6% | 12% |
Jan-22 | 80% | 12% | 7% | 0% |
Feb-22 | 71% | 14% | 8% | 7% |
Mar-22 | 65% | 13% | 8% | 14% |
Apr-22 | 64% | 14% | 7% | 15% |
May-22 | 64% | 13% | 7% | 16% |
Jun-22 | 65% | 13% | 7% | 15% |
Jul-22 | 65% | 13% | 7% | 15% |
Aug-22 | 64% | 13% | 7% | 16% |
Sep-22 | 64% | 13% | 8% | 15% |
Oct-22 | 67% | 12% | 7% | 15% |
Please note:
- Actual volumes are rounded to the nearest 10.
- Proportions are based on actual figures.
- Percentages may not add up to 100% due to rounding.
- All of the above data is derived from contractual management information produced by the assessment providers.
- Please note that on 8 December 2021 the country were instructed to follow Plan B measures to slow the spread of Omicron; as part of these instructions health assessment providers were instructed to pause face-to-face assessments until the restrictions were lifted on 27 January 2022.
- The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication Standards.