Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if he will estimate the number of households with a non-working smart meter in the West Midlands.

The Department collects data on smart meters not operating in smart mode at a national level. The latest statistics on smart meters in operation across GB are available here:

https://www.gov.uk/government/statistics/smart-meters-in-great-britain-quarterly-update-september-2025.

Energy suppliers are obligated to take all reasonable steps to ensure their customers’ smart meters are operating in smart mode. The Department is continuing to work closely with industry and Ofgem to reduce the proportion of smart meters not operating in smart mode, which has been steadily decreasing. Smart meters not operating in smart mode continue to record energy usage accurately but do not send automatic readings to energy suppliers.