Pension Credit

(asked on 16th October 2024) - View Source
Questioner
Emma Lewell-Buck Portrait
Emma Lewell-Buck
(Labour - South Shields)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average Pension Credit processing time is (a) per month in the latest three-month period for which data is available and (b) in each region.

Answered by
Emma Reynolds Portrait
Emma Reynolds
Parliamentary Secretary (HM Treasury)
This question was answered on 21st October 2024

Average actual clearance times are shown in the table below from 3 June 2024. Please note, the information is not available monthly.

The table below shows the average (in working days) for each week.

Source

RS PBi App / PC Claims AACT

03/06/24

45

10/06/24

44

17/06/24

43

24/06/24

44

01/07/24

44

08/07/24

45

15/07/24

48

22/07/24

44

29/07/24

45

05/08/24

40

12/08/24

39

19/08/24

36

26/08/24

31

02/09/24

29

09/09/24

30

16/09/24

28

23/09/24

26

30/09/24

34

07/10/24

39

Please note, the data shown is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.

The information requested is not collected at regional level and to calculate it would incur disproportionate cost.

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