Energy Supply: Billing

(asked on 16th December 2021) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he has taken to ensure consumers are protected from increases in consumer energy bills following supplier failures.


Answered by
Greg Hands Portrait
Greg Hands
Minister of State (Department for Business and Trade)
This question was answered on 11th January 2022

The Government and Ofgem ensure all consumers going through Supplier of Last Resort process will not go off supply and will have their credit balances protected.

Millions of domestic energy consumers on their supplier’s standard variable and default tariffs are protected by the energy price cap. The price cap limits the rates a supplier can charge for these tariffs. The cap level is set by the energy regulator Ofgem and represents a fair price for energy based on the actual costs associated with supplying energy to consumers’ homes.

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