Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, whether her department has had recent discussions with FirstPort property management on the adequacy of their service.

In response to widespread concerns raised in the debate on property service charges on 30 October, I met Martin King, Managing Director of FirstPort, on 17 November.

In that meeting, I pressed Mr King and his associates on a wide range of issues stemming from reports of poor service, and I left him in no doubt that in the government’s view, FirstPort’s performance is not good enough.

I have written to FirstPort to follow up on the issues raised and have deposited a copy of my letter in the House Library.