Question to the Department for Transport:

To ask the Secretary of State for Transport, for each Train Operating Company with which his Department has agreed an Emergency Measures Agreement (EMA), what the Performance Payment amounts are for (a) each of the three EMA criteria and (b) each score.

The Performance Payments in relation to an EMA Performance Period are calculated based on the number of Reporting Periods within that EMA Performance Period. The amount of Performance Payment in relation to each Reporting Period comprised in an EMA Performance Period will be the sum of the three amounts corresponding to the Franchisee's EMA Review score for the three EMA Criteria (operational performance, customer experience and acting as a Good and Efficient Operator). Details of payments made by the Department to franchised passenger rail operators under the Emergency Measures Agreements can be found on the government’s website and shall be updated regularly.

https://www.gov.uk/government/publications/payments-to-passenger-rail-operators-march-to-june-2020