Department for Work and Pensions: Terminology

(asked on 15th October 2024) - View Source
Questioner
Neil Coyle Portrait
Neil Coyle
(Labour - Bermondsey and Old Southwark)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will review her Department's use of the term customer for claimants.

Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 21st October 2024

The department keeps its policies and procedures under regular review, including how it communicates with users of its services.

Reticulating Splines