Electronic Government
(asked on 6th February 2025) - View Source
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what steps his Department is taking to make government digital services accessible to people without strong digital skills.
Answered by
Feryal Clark
Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
This question was answered on 12th February 2025
The Government Digital Service supports and incentivises departments to design digital services that are simple and easy to use. The Service Manual provides patterns to help departments design both online services for people with limited digital literacy and offline channels to support users, such as in person support at Post Offices for OneLogin.