Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking to reduce the time taken for the payment of refunds from her Department.

UK Visas and Immigration have a range of customer service teams and processes in place to support customers where they may require a refund.

These teams ensure that refunds are made in a timely fashion and in line with the policies and procedures linked to the individual visa service that has been paid for.