Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, whether her Department will assess the potential merits of allowing non-digital verification routes for veterans who do not wish to use GOV.UK One Login in order to obtain a digital Veteran Card.

Individuals must prove their identity through GOV.UK One Login if they would like a digital Veteran Card. They can do this by verifying their identity via the GOV.UK One Login app, web, or at the Post Office. There are currently no plans to introduce a fully non-digital verification route for obtaining a digital Veteran Card because this is designed to be a digital service. For those who do not wish to use or are unable to verify their identity with GOV.UK One Login, it remains possible to apply for a physical Veteran Card by completing a paper application form and submitting it by post.