Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, when his Department was first made aware of systemic failings in (a) the Fishwick project in Preston and (b) other government-backed insulation schemes; and what steps have been taken to investigate and rectify those failures.

Ofgem was first made aware of concerns with insulation issues in Fishwick in 2013 and they engaged with the energy supplier responsible to secure remediation.

Since then, National Energy Action (NEA) have led remediation schemes to support residents but we understand that there are still homes needing remediation. DESNZ has been in contact with NEA.

ECO4 / GBIS non-compliance issues were alerted to DESNZ in October 2024. Since that date thousands of additional audits have taken place and any issues are being fixed. We have offered an audit to all homes fitted with EWI under these schemes.