UK Visas and Immigration: Telephone Services

(asked on 11th May 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, how much it costs per minute to call the hon. Members telephone hotline for UK Visas and Immigration.

Answered by
Kevin Foster Portrait
Kevin Foster
This question was answered on 17th May 2022

842 - The MP enquiry line is an 0345 number which is a local rate number, so calls to this line cost the same as calls to a geographic number and will be dependent on your telephone service provider. UKVI does not charge for calls to this number.

843 - The Ukraine option on the MP enquiry line has received 3223 calls between 1 March and 11 May 2022

844 - UKVI has not received any money as a result of calls to the MP Enquiry line, including the Ukraine specific option.

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