Question to the Department for Education:

To ask the Secretary of State for Education, pursuant to the Answer of 10 June to Question 56493 on Teachers: Workplace Pension, what the updated planned timetable is for issuing cash equivalent transfer value details from Teachers’ Pensions.

As at the end of September 2025, the number of unresolved Cash Equivalent Transfer Value (CETV) cases has been reduced to 400 from 3,062 at the end of October 2024. This includes recent CETV applications and as such there will always be a number of outstanding CETV cases at any given time.

The scheme administrator is now working through the most complex cases for members who have retired. These cases can currently only be processed clerically and the estimated calculation times are between 20 and 65 hours per case. The department is funding IT changes for the scheme administrator that are expected to significantly reduce processing times.

This issue remains a top priority for the department and the scheme administrator, and the above actions are currently expected to result in the delayed CETVs being cleared by spring 2026.