Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential merits of using Ordnance Survey automated software to (a) calculate routes, estimated journey times and distances for each current customer of Parkhead Jobcentre to travel from their place of residence to Shettleston Jobcentre by public transport, (b) supply each customer with their information prior to the closure of Parkhead Jobcentre and (c) publish this data in an anonymised format.

Jobcentre distances and journey times were calculated using a variety of methods to ensure as accurate an assessment as possible, recognising the number of variables that might factor in claimants actual journeys. This included online tools and timetables, information collected on local public transport routes, and input and scrutiny from local DWP colleagues and management.

We will publicise dates and inform customers when their jobcentres close in advance. We recognise that some claimants will be taking an unfamiliar journey: work coaches will support these people over the transition period until they become familiar with their new travel arrangements. Claimants can also make a request to attend a jobcentre that is closer to their home, or with more convenient travel links, if that better suits their needs. Our work coaches will help signpost claimants in such circumstances.